Kaci C, AXS USA was able to resolve my issue. This means reselling a ticket for the original price of $229 actually costs the buyer $279.38. We use dedicated people and clever technology to safeguard our platform. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. At that tine if the tickets are transferable the grey transfer button will be activated. We are working hard to provide the best customer experience so your feedback does not go unnoticed. HiHeather,Thanks for reaching out to us and providing feedback. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. Got a spare ticket you need to sell? ~VP, Contact Center. Request ID: 7a2a988ba9d144b3. Your ticket may not be available for AXS Official Resale. Find out how we combat fake reviews. ~VP, Contact Center. Alex P. is a great addition to our team. Official Tickets and Your Source for Live Entertainment | AXS.com Different websites have different policies, but if yo. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. User flair is your favorite album/song! Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . axs sell tickets grayed out. Thanks for the review and enjoy your event! Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Transfer is used for AXS Mobile ID tickets. Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. The site owner may have set restrictions that prevent you from accessing the site. I don't want to have to wait until May to get my money back. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. This is for tool on Feb 5 in New Orleans. We also ensure all reviews are published without moderation. Your website glitched causing me to overpay for a ticket. Cookie Notice Desktop Sign in to your account on AXS.com. Press J to jump to the feed. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. You need to check your account's status. HiKatherine,Thanks for the review! Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. Let us know what you were doing when this page came up, plus your IP and request ID
Stefan is a great addition to our team. Besk vr hjlpsida fr mer hjlp och support. Greyed out Transfer/Sell buttons on Ticketmaster. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. ET They are P3, section 322 row 8. Or maybe we have to wait. Glad we could help :). My tickets have not shipped with a week to the event. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. 0 Likes Reply. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? I transferred tickets to the wrong email, what do I do? Thanks for the review and enjoy your event! Alex P was a wonderful representative. I want to sell 2 kcon tickets for 8/11. Glad we could help :). Reddit and its partners use cookies and similar technologies to provide you with a better experience. StubHub payment is unclaimed. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. HiChris,Thanks for the review! I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . Transfer Help. Thanks for the review and enjoy your event! Press J to jump to the feed. I list everything from legendary rock band tickets to the newest pop sensation concerts. Here are 8 tips for writing great reviews. My show starts in a couple of hours and I have not been able to transfer. ~VP, Contact Center. She made the experience dare-I-say enjoyable! I bought better seats now I have an extra pair of tickets for Aerosmith. ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. I have an extra concert ticket that I want to sell. I was on hold with StubHub for almost 3 hours. Choose whether you are a season ticket holder or an individual game ticket holder. It's all a fan needs, all in one app. StubHub payment is on hold. Hi Susannah,Thank you so much! 1.) I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Ticketmaster logo . Martha J, AXS USD was very helpful. HiJustin,Thanks for reaching out to us and providing feedback. Cody E Thank you again for the exceptional service. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. My take-away was that their technical assistance is very competent, but you need to have a little patience. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. TONS of tickets are listed as resale but for me, the option is greyed out. Or is it better to sell on a resale platform like StubHub, etc.? Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. HiG,Thanks for the review! ~VP, Contact Center. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . Is this usually pretty safe? Anyone can write a Trustpilot review. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Set your selling price and select your preferred payment How can I recall a transferred ticket? This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Press question mark to learn the rest of the keyboard shortcuts. After the switch, you will enter the email address you use to access the community in order to reset your password. axs sell tickets grayed out May 21, 2021; Hello world! If i select real tickets vs mobile/print at home, sometimes the option is greyed out for me. 2023 Trustpilot, Inc. All rights reserved. Yeah, I mean it's kind of hard to feel bad for you. Often the artist and the venue puts a delivery delay until a week or two before the show. HiCW,Thanks for the review! AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. I purchased 4 tickets in the 308 section of the United Center. What we have found over many years is that a certain kinds of presale can give you great seating and . He kept me informed as to what was going on, AND he solved my issue! Thanks. I only have the option to transfer tickets to another person. Privacy Policy. AXS App: Selling Tickets Share This will. Updating your payment method on StubHub listing. Thanks for the review and enjoy your event! The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. With Tixel, no one needs to go first and risk being ripped off. And after I managed to get to the site, it had repeated errors with payment. I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. Will there be fees for me to pay to sell on these sites? Why should I sell tickets with AXS? I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. AXS Designed for iPad #10 in Entertainment 4.5 17K Ratings Free Screenshots iPad iPhone Tap for tickets to see the artists and teams you love. For more information, please see our 2023 Tixel Pty Ltd. ACN 625 710 581. Kaci C is a great addition to our team. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Or because I paid with a credit card? Still haven't got tickets. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. Glad we could help :). If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Been on hold for over 2 hours with StubHub support. They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. Chevron-shaped icon used for navigational cues. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. I appreciate the non scripted chat support. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Re: Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available, Thanks - I tried to transfer a ticket to a friend who is going with me and it said there was an error and I was not able to do this. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets How many times can a ticket be transferred? I requested a refund last week, and then rep apparently didn't actually enter the request. This experience has been atrocious. If it isn't supported, you won't be able to use Wallet. Check out the link for How to Sell Axs Tickets on StubHub. If the recipient has an AXS account, they'll receive the tickets right away. She anticipated the errors that I would make and helped me correct them. Review and complete the transfer. We are working hard to provide the best customer experience so your feedback does not go unnoticed. In the future, I would definitely try not to use AXS for ticket purchases. Your tickets will only be released to the buyer once we have received the payment. USE TICKETS WITH THE APP Click "Sell" (which will display if they are resale eligible). ~VP, Contact Center. If you don't know what kind of tickets you have, review Listing tickets on StubHub and different ways to deliver them so you pick the right one. Still good to post for sale and they will transfer when they become. If your tickets are in your inbox, you will need to forward the original email with tickets to. Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. Upload your ticket to Tixel. ~VP, Contact Center. The view from "up in the nosebleeds". Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! Once youve made your selection, use the pricing slider to adjust your sale price. I finally got someone to answer and they sent me a weblink to upload some screenshots. Look for the "Sell" or "Sell Tickets" button on the homepage and click on it. Guess we cant resell these tickets on Ticketmaster ? The seller is also charged a 7.5% selling fee taken from their listed price. Privacy Policy. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. They submitted a request that my tickets be transferred to accessible seats. After you get the hang of it though, there's nothing to it. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. What are reasons for Sell Ticket option being greyed out? By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. 6 23 comments Best Add a Comment SOLD TICKETS VIA AXS. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. Hi Lennie,Thank you so much! You will enter your community username and new password and done! Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ok thanks. 01-11-2021 06:36 AM 1 Reply Ticketmaster sell button greyed out. BUY THE PERFECT TICKETS 2.) Think again. Selling Tickets Selling Basics Why can't I sell my ticket? Official Tickets and Your Source for Live Entertainment | AXS.com Press J to jump to the feed. Cookie Notice I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. You can absolutely still sell through StubHub. Glad we could help :). Its really that simple. How to Sell Axs Tickets on StubHub. and our other factors may also effect it, like if the event allows resale and if the seats you have qualify for it as well. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. EASILY SELL YOUR TICKETS Plans can change. - AXS Help Centre What is Transfer? On Sale Friday, March 3 10 a.m. Fit-Seaworthiness712 . I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). They are P3, section 322 row 8. Hope you got throughI was on hold with StubHub for almost 3 hours. She resolved it quickly and fixed it for me! I believe the issue occurred due to me setting up my information correct. My brother minutes later bought me a ticket for the floor through Seatgeek. You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Capture your ticket's QR code or barcode. We are dedicated to making the needed changes so in the future you have the best experience. We know that fans of live entertainment have been looking for a solution to these issues for a long time. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. I received an immediate response that the request had been logged, but it took six days to receive actual assistance. Only problem is Im too disabled to do GA at this point. 3.) How do I sell tickets with AXS? We are changing the way you register and sign-in to the StubHub Community. Alex P. Was so helpful and kind. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. I have 5 tickets for one of the Backstreet Boys shows scheduled in July.
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