I am an avid buyer and only had one bad experience. posh is crap. Once i use those words you bet these people change real quick. Its definitely time consuming. Had a sale for $20.00, $100.00 skirt worn once. Sure enough, she gave me a 1 star rating and checked off every available area for improvement. If its working for you, by all means stick with it! I saw that the same guy responded to the young boy pic and the woman whos heading was lady in dress cook clean and gives happy endings. She has a small child sitting next to her. I got my money back, but damn! Irene and Cole, Poshmark has some scummy sellers and buyers period!! This seriously angers me. I can go on and on. Wow! I turned the entire page and listings into posh so hopefully they will just terminate the account. Fantastic article! I didnt expect a response right away from the seller, of course, due to the holidays, but after the New Year passed, I commented to ask her if everything was okay(I figured she may have been away for the holidays). 136 95 r/BehindTheClosetDoor Join 9 days ago Just a chime in- you can flag comments (theyll pop up asking if its harassement or offensive) and posh will take it right down! I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. They do not care about the seller and honestly I dont even think anyone there speaks English. My account is old as the hills and has done so much worse since the new updates the last two years, in all honesty. No response from them until today! Reason #1. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. Our focus is on creating a platform for value and environmentally conscious users where theres no elitism, there is equal protection for sellers and buyers alike, no low-ball or time suck and speed and ease of sell is achieved. But I understand.d Im not thrilled with the cut that Poshmark wants, or with all the click the following button. This is an item that you can sell 1/8 tsp. After years of success buying and selling on the Poshmark app, I was done. I do the same thing every time someone opens a case I immediately reply and say I will not accept the return because my listing had clear photos and a description, with measurements, which I show in a screenshot in the reply. Just people on facebook also pissed off that they cant create an account in the first place. Thank you for this article, its very helpful and makes you really think about why someone is wasting their time to rush off to ship things if people dont even bother to accept it right away. Watch YouTube videos on How to Sell on PoshMark. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. It was solitary confinement. I not only lost a sale but they made sure that I cannot resell the item!!! If it didnt fit, I would just sell it on Poshmark. Even if, sorry to say, they called you a whore. I made sure that she knew that my feedback was not meant to offend, but was meant to help her improve her descriptions, and that I had no intention of returning the dress. But I have had 3 files opened up on etsy and they sided with me all 3 times. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. You cannot say anything in response to this, as its against Poshmark Ettiquette Rules!! Ive done oretty well for the most part on Posh.Ive learned to give everyone pretty mych 5 stars..or else..I received a velvet blazer marked size Medium recently..upon receiving it..it was barely a size XS..I took the loss..ALWAYS ask for measurements!! I think some Poshers such as the one that made that remark to me considers doing that is the same as a sale off Poshmark which absolutely isnt. Mecari buyers are more excited to purchase in the constant 24 hr feed . Where is the merchandise coming from? You cant say that the item does not fit or you change your mind. The laundering care label on the side seam showed it was Forever 21. Sorry if you didnt like my speaking up and posting of my experience. Flag next to the comments always), Hello, Stylaphilemag Now I have a lot more control over what Im selling and I dont have to pay Poshmark fees or a 20% commission to anyone. Apparently it doesnt have a YKK zipper and she says thats what makes it fake (keep in mind at first she gave me a couple other reasons before the zipper) and doesnt understand that they use different brands and finding that info is very easy! If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. So you think Shopify would be better for me? Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! Thats basic customer service that I feel any seller should be prepared to provide. Im both an active buyer and active seller on Posh. Its obvious Poshmarks main intent is to earn money primarily for themselves, and thats mine with my closet. By facilitating these scams, Poshmark itself is condoning this type of criminal activityyes, thats what it isand these buyers know it. Endlessly. As for me, Etsy became too social media forward and very time consuming, so Ill stick with Ebay for now. Did you do a direct mail campaign to notify them? LOL eBay is the best way to go in my eyes anymore or Facebook community yardsale. Did you have pay a ton of money on SEO? It was bizarre bc she kept writing to me..?! Already I can tell I am putting in a ton of time to get followers, follow others, share, likes and what not. Wow!! In addition, of course, to checking out your shop. Wow, I am so sorry this happened to you! Its a selling clothes to people thing. I want to open my own shop but am unsure as to how i can get myself out there(i dont have any personal social media). Since they dont have a way of addressing their use, they need to permit all sellers to use these tools, to level the playing field. Best. Sent it to her after the weekend I get a note saying it was damaged and she wants to return. I also have an ebay store. Thank you for sharing your experience. Her work has been featured in Digital Trends, Willamette Week, USA Today, and more. When selling on shopify do I have to pay some kind of fees? There are rude ignorant young girls on there that get angry when you reply to them or ask them questions as well. I am well aware of the ups and downs. Through a lot of research, I found out that the seller, who had a decent rating, was something of a fake because he was on his third (at least) name and actually had a bad reputation. There will be no listing fees and a low commission of 2.5% on sales made. If the scammers are not monitored by the platform we are selling on, then small online shops are not going to able to have success and the platforms will eventually suffer. I dont feel I have the confdence to start anything emse though. I think you have to understand why Posh usually sides with the buyer when they open a case. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. Very informative and inspiring post! I started an Instagram page for the brand (@ShopStylaphile) and also use the blog and other social media channels to drive traffic. From across the country. I was such a motivated seller here, and accepted almost all offers even if I didnt even nearly get the deserved earnings. Get the badge! My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. Try it out and let me know how it works for you! Major Time Suck big time !!! Who needs that aggravation anyway. Its really gotten bad lately with 2 cases opened and 2 lost packages in the last 10 days. I sold her two UD sprays, a Too Faced palette that I had used and decided I didnt want, and a Kat Von D blush Id found at TJ Maxx. I also never bought anything particularly expensive. If Poshmark didnt protect itself from spammers, the platform would be ridden with bots and wouldnt be the healthy ecosystem it is today. I have shared to FB, I bought a mannequin to make my pics more professional. Remember it all probably started because youd rather have the cash than just donate it, so consider it a bonus. I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. I will now only buy on TheRealReal. I quit a year ago and then decided to create a new account to sell just a few pieces of jewelry. I was not expecting to make a lot of money, just enough to get by as i am unemployed and my mom has had to help me get by. Its discouraging.. Yet another reason why I quit. She has no listings. Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money. Youre going to be okay. https://poshmark.com/closet/dresstoimpress_, http://bigcommerce.evyy.net/c/380173/185949/2941, https://www.reddit.com/r/beyond_poshmark/, https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business, https://seekingalpha.com/article/4497193-poshmark-inc-posh-ceo-manish-chandra-on-q4-2021-results-earnings-call-transcript. Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion, said Chandra when asked about the investor perception of e-commerce companies. If you ready peoples complaints on ebay (buyers never paying, sellers canceling, fake items, etc) or any other place I feel like they are all basically the same. I dont have pets and the dress was stored in a hanging bag. If you have vintage, those items seem to sale faster there. Step 1, trying to get a tax id number. Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just dont wear anymore. I am shocked at the time women are willing to sacrifice for this one singular objective. Then I started selling higher priced items and didnt realize the fee went up to 20% for those items. Posh cancelled the sale. They always protect me and I only lost 1 dress because I didnt understand, and etsy didnt tell me, China doesnt respect our tracking #s so it was delivered but no tracking proof so she, of course , knew this and filed a never received claim. Posh Markets Posh Markets lets you tap into different communities on Poshmark, whether it's Women, Men, Kids, Home, etc. I had another girl purchase a pair of capris for $4, which were in good condition she opened a case on me. I did not put a lot of things in my closet because I wanted to see how it worked. The 20% is way to high. A Posherpurchased a very unique top from my closet. I do not like that this site has no way to message, and you cannot see, to my knowledge, peoples reviews. I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. I only do this for high- end items. She is completely insane. Hi Kelly! Maybe so, but if she were looking for jeans with lycra and that was important to hershe should have asked before buying. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. Yup, a pile of junk that barely represented what I had sent. Then there was the girl just last week who bought a lipgloss from me and then claimed it was damaged. I just quit Poshmark for the SAME reason. I try to clean out my closet before a new season starts, because thats when those stores are hungry for inventory and will be less picky. Im just done.. So heres just a few notes to all the buyers: Posh many times does not care about it being a prohibited item or even a replica because they get their 20% from the sale. They could side with you or the buyer. It keeps spammers away, and levels the playing field. And yeah in the scheme of things in life, it is rather trivial. So, I made a nickel, she admitted to breaking my item & im stuck with a 1 star review I totally feel you. And I learned a lot from being on Poshmark for a few years, so that certainly helped in starting my own online store. She then gave me one star saying that I mislead her because they were not ugg and that I lied, however it was just her not being able to read. whatever that may mean?. hi! Not sure if this has been mentioned, but Ive had some freaky good success on Tradesy with my purses/wallets. Theyre not gorgeous, staged photos theyre photos for record. xx. I sold on Ebay for several years with a consistantly high rating (99-100) and when I had a couple of unfounded lower reviews, they restricted my selling! Every penny counts at this point. The offer was $20. I looked for weeks and saved for weeks because Im a waitress with 2 kids so I dont have 500 dollars to just throw around. aint nobody got time for that as sweet brown would say. Im in no hurry to sell it, especially not for a big loss. Hi Christine! alot of peoples poshmark clos. I sold a pair of boots. Posh PartiesPosh Parties are real-time virtual shopping events where users can meet up in the Poshmark app to shop, share, and sell listings. I am sincerely hoping that with the recently increased success of the customer service team, that we will be successful in getting our Poshmark back to the way it was meant to be with perhaps some more appropriate commission fees. Hi Dee! The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. Just seems ebay and others do not protect sellers yet they make the money from us! She hasnt even responded. My closet just disappeared. Customer service sucks as far as them rep-emending these people for doing this. They didnt reply to me at all, case still in review, and my account seems to be restricted without notice ( as I cant list anymore items ). At the same time, I do not have time to hunt through numerous platforms when I am searching for a vintage pair of Z Cavariccis or Betsey handbag. Why the fuck would the seller change the rating?!!??! Because that is another person who you have no control over. I was so shocked when I received an email that my item was being returned because it was not as described in the listing. The young lady said there were teeny tiny black dots on the upper sleeve, which I knew right then and there I was being scammed. As far as low ballers all you have to do is ignore them. (Ive had to do that with a lot of people on eBay, and previously on Poshmark.). They were priced at $5. The only reply you will ever get is copied and pasted a million times over. Its actually wasteful and contrary to the pro-reduce/reuse/recycle attitude that is supposed to be rampant! With that being the issue I didnt want to be on their site anyways, who would support people taking advantage of others. I did the same thing when I first started selling. I was told I NEED a Facebook shop first. eBay is certainly not without its headaches. I would write in my description Final Price and Price is Firm, but Poshers would still offer me $5. In my second purchase attempt, I followed up when the item was not shipped although two weeks had passed. At first I was marking items at what I expected to receive, which was already hugely discounted from what I paid. The time i put into posh was interferring with other things i need to be doing. Do you not use them because your items are not new? They expect everyone to be techies, I dont have a printer and they require a printed label. Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? Poshmark would send you and email, and you wouldnt be able to log into your account. I am so sorry to read this. Please bundle up your likes within my closet &I will send you a private offer!!! All of those things you mention happen EVERYWHERE. The very day the buyer got them, she opened a case that they were worn. Its all I ever wore. So there are people on poshmark who will bleed you dry if you let them and there are people who will lift you up, dust you off and help you on your way. Ive been on Posh for about 2 years and Ive been selling things here and there. if I cant offer a fair price for something I wouldnt bother insulting people with lowball bs. Thats the risk of shopping online !! I was just wondering where else can I sell my jewelry and get a good traffic. Their reason? I have all 5 stars You can change your password directly through your Poshmark account. I find it appalling that they truly believe someone *should* spend 12-18 hours a day on their app sharing USED clothing over and over again just to be bumped up in their algorithms and have a fighting chance of exposure. You couldnt see it. 2 Bond Perfector Large 17.75 oz/525 ml SEALED. I was hit by harvey and am trying to attend college. So back to Ebay I go. Select your profile picture at the top-right of the page. I would never sell a flawed item- especially to that degree! They failed to see that the damage first just looked like fuzz. Another guy did something similar and offered $30. I quit Poshmark a couple of years ago, thank god. Im not complaining-a sale is a sale, but I would rather donate things to my local church, which I will, than deal with the antics of greedy people. I went into their site but find it hard to understand. Anyway.. that and the LOW BALLERS are a huge damper on my enthusiasm for the PM app and community. eBay may be the best for that still, if one has a good inventory. but maybe Im wrong. Really sad that there are people out there like that. I may have to explore some other options. If you try to share items while in share jail, it will keep you in share jail. Can always press internet theft and mail fraud and let them know you will, if you dont get your bag back. Its finally here! Hi, I came across your post and loved it because it describes how I feel with Poshmark. Though Poshmark paid me the money, the buyer was able to get a refund and my item!!!! In my first purchase attempt, the seller could no longer find the item. Well its the old didnt read description re stains. When people offer $5.00 for an authentic Michael Kors bag, then I certainly understand why sellers get upset. Ive been on Poshmark for awhile and just started selling within the last four or five months. How long did it take before you saw a profit if I may ask? After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . I realize for a well-written description, a slew of questions is less necessary. The amount of time that I put into sharing on Poshmark I can market on Social Networks account. Im a perfect, highest rated buyer on eBay, and Ive sold as well. I am OCD, hyper observant and work i fashion. Use the site wisely, certainly dont sell something you wouldnt give away to charity. Why is 5:00 a.m. so crucial to share your items on PoshMark? Gotta get back to listening to 3 day and all night livestreaming party in Minneapolis Prince songs. Like somehow, thats your problem and not the manufacturers? I also crosslist on mecari and have had a few sales with no time suck. I want to do my own web how do that works. True.. Poshmark will not side with you ever. People are so rude. Also I havent sold anything since becoming an ambassador. That is letting someone else control your life. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR Now posh has raised shipping to 6.49. What I found was constant ranting about cases being opened, lowballs. I purchased them for $50 and received them within days. Numbers of days listed Keep tabs on how many days your item has been listed and use Offer to Likers or price drop to increase your chance of making a sale by 80-90%. The buyer also used a sob story stating how shed NEVER do something like that because of medical necessity/disability. Because my insurance deductible is too high and Im trying to get that paid so I can get medically necessary procedures done! You're not the only one who's had their listings vanish but to figure out why, you gotta contact Posh. Again, this is exactly why I left Poshmark. New to Poshmark. Its quite rewarding leaving all the drama of Poshmark behind. I told Mercari theyd lost a very valuable, and honest seller. Act quick, these offers only last 24 hours and are sent to every Posher whos liked the listing. It is way less frustrating than digging through storage bins because someone asks a question at 10 PM. However, I want to be able to logout all devices to poshmark. This displays sales metrics, including sales, net earnings, number of listings sold, and orders over time. But i checked out your website. Im no longer involved in e-commerce, but I just wanted to wish you success with the book. Thank you for letting me complain. Poshmark Marketplace Marketplace and Deals. I was so excited to try them on. So,I had weigh loss surgery in 2013,which worked out wonderful except for the fact of always having fine hair,I lost a lot more. Sadly no. Ive been considering finding a new platform for sales. Tradesy took the return, the buyer got refunded, I kept my money, and then Tradesy resold the shoes through their house account. Might be something you want to try. hello?) Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. More like a normal human being would. I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. I love posh and you just have to protect yourself by videoing your transactions! On si h low offers just dont counteroffer! The seller then cancelled the transaction. And they get mad if you tell them that? She is claiming I sent a top with iron burn marks! I have considered starting this myself (before something happens and I wished I had). I would love to open my own site and have actually had one before but the marketing was where I couldnt figure out how to spread the word about it. Not only am I tired of low ball offers. What it is, how to know if you're in it, and how to get out of it. As I recommended above, I would keep your shares under 4000 in a single 24 hour period. Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). Do a search on a LV or Gucci bag and you will find thousands of counterfeits, both illegal and against Poshmark documented policy. I realize Poshmark customer service is very rude and do nothing to help! Therefore if you wanted 10 items from 10 different closets, you will be paying over $60 in shipping costs!! As a very small time seller (only my own high end closet items), I spend a lot of time photographing and always ship same day. Not sure where that came from? You might not get the ton of eyes on your products like you do on Poshmark, but the quality of your visitors and buyers will be better and you wont have to deal with all the headaches. Any advice you can give me is so appreciated. On the sales page across from where is says order status their is a drop down that says Problem?Order Inquiry When you click that drop down one option will say, report a problem with a return. By the way, my real name is Ann. They said they were warning me that they had to remove multiple replicas from my closet and despite having previously warned me about this, and this is my final warning!!!
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