Last week we successfully launched our new online system, with over 100 repairs reported in the first week. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. Failure to do so could give you grounds to make a council house disrepair claim against them. Well, theres so much on offer and heres just a few of the highlights! We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. You have the chance to buy up to 10 additional holidays per year. A public consultation on the future of Gateshead Council's Leisure Services has commenced. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Repairs & Voids. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. We hope to reschedule these eventsat a later date. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Whats in it for you? United Kingdom. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. View details of your former and current tenancies including rent statements and repair. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support If possible, email your repair to [email protected] Or call 0800 408 6008 Monday to Friday between 8am and 4pm. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. Time to have your say on the future of our leisure service. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Regent Street To register with My Housing Account, select 'my account' at the top of the Council homepage. Any resident with My Housing Account can access this service. If you experience any difficulties using this service, please email [email protected]. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. I have to tell you, this week I have had four complaints that have been going on for two years. Payslips. Internal deterioration such as damage to carpet, walls etc. Were delighted that you want to come and work with us. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. You should report any damage to your local housing office. Repairs update You can now report your non-emergency repairs. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. Do you want to work with us in helping to create spaces that are great to work and/or live in? "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". We would not replace all items, only the ones that are required. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Top Jobs in Gateshead, England. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Homepage for Gateshead Councils Benefits and Council Tax information You can claim compensation for various things, including damage to your personal belongings, furnishings, clothes or other materials. 27,852 - 30,151 a year. If so we can help you claim compensation on a NO Win, NO Fee basis. Youll have the scope to work flexibly across the service, giving you plenty of opportunity for a varied, enjoyable and productive day. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. It is also possible to claim for any damage that may have been caused during repair works. She added: "Someone has got to own it. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. Please ask your Neighbourhood Housing Team for details. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. Office 3750 If we miss an appointment and we didn't contact you, please contact us. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. Gateshead Council. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. This is commonly known as filing a compensation claim for despair against a housing association landlord. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. Thank you so much. We have guidelines on how long different repairs should take. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Employer Est. What are the costs and charges at Watergate Court. If this is not possible, we will replace with the items we hold in stock. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. "The garages at Leam Lane had already been condemned, and we were working towards . Visit directory. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: [email protected] Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk The amount of compensation you receive will depend on the severity of the illness and how long it lasted. Our housing offices are currently closed to the public. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. You can also claim compensation for the damage that has been caused during repair work. For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. If you are considering making a claim for council house disrepair compensation, it is important to be aware of the No Win No Fee policy that our firm operates by. To access this support or speak to an advisor, contact Business Gateshead today. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. To keep up to date, why not follow us. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. Complain to the housing ombudsman The housing ombudsman is a free and independent service. Her words come ahead of the council launching a new organisation prototype this summer which will be used to improve how the repairs service monitors complaints and delivers them. For further information please contact the Involvement Team by: Civic Centre If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Gateshead, England. We encourage our people to think differently, do the right thing and be innovative. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. If you continue to miss appointments for repair work you may be charged. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. <>>> Please continue to be patient, as we are experiencing a high volume of phone calls. endobj This covers things like outside painting, replacement windows and annual gas servicing. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. We will tell you in advance when any work like this will happen. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. London You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. This includes both small leaks and emergency repairs. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. stream This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. They should all be done. The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. Council tenants can also be offered evening appointments for repairs from 4:30pm. about Our Customer Scrutiny Panel needs you! <> We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Housing Disrepair Our employees and contractors carrying out work will show you an identity card. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. 182-184 High Street In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. If you are a tenant of a rented council home or housing association property and the issues with your property have not been repaired, you may be eligible to make a housing disrepair claim for the repair of your property and compensation. The panel decides which services they review based on various criteria. These are repairs which need quick attention and don't need an inspection first. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. Are you a Council or Housing association Tenant with housing disrepair issues? We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. If so, please keep reading as youre just what were looking for! The contractors are currently repairing seven properties a week. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. :L+Ftc[Sdu|^Y^. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Some of these repairs need to be inspected before the repair can be done. Our business support events remain cancelled for now. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. Unfortunately, this job posting is expired. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. There are no emergency or urgent repairs outstanding at this point in time. You can create a free account to post activities, services and promote organisation working in Gateshead. Background 2. All rights reserved. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Our business support events remain cancelled for now. % disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form.
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