Starbucks baristas are paid above the minimum wage, even at the entry-level position. Pay Range : $123,600- $193,200/ annually. Ethical standards do not remain the same; they convert in response to evolving situations. Lorem ipsum dolo, ac, dictum vitae odio. Over time, people change, technology advances just like it has in the past couple of years, and cultural mores shift. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. a. Samsung's washers had a spin-cycle problem in 2017 Pellentesque dapibus efficitur laoreet. The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. Which of the following are Starbucks' stakeholders? a. consumerism Also, a bribery is very unethical and can look bad for the business. Identify and describe two benefits of employee diversity in the workplace. company. which of the following most likely contributes to a corporation's positive work atmosphere over the long term? Stakeholders: Essentially contested or just confused? a. he viewed those outside economic and political circles as virtuous Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. If those entrepreneurs have good morals, it will come natural and it will show. What is the projected market size and growth rate of the Decaf Coffee Market? a. Certainly, programs of these kinds that have been maintained by Starbucks have been beneficial to some employees and are consistent with the principles of stakeholder ethics. Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. Which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? On one hand, Starbucks is frequently praised as a company that is committed to corporate social responsibility and stakeholder ethics when it comes to labor relations (Miles, 2012). Answer: False, True or false? c. media The following points outline skills and experiences that are considered assets: First Aid and CPR certification. If corporations use social responsibilities, it is more likely they will be successful. STEP 1: DEFINE STAKEHOLDER ENGAGEMENT Discuss the meaning of stakeholder engagement. Blooms: Analyze c. Compute and plot the A, B, and C zone boundaries on the p-chart. Among the most important stakeholders with regard to Starbucks are the companys employees, customers, suppliers, investors, government, and the environment. Which of the following are well-documented outcomes? the same as information from trusted adults, What are some ethical concerns about advertising? ), Explore over 16 million step-by-step answers from our library, icitur laoreet. Often there is a hierarchy that places consumers or customers first. The way corporations pay their "duties" to the owners is by distributing the profits to shareholders in the form of dividends after earning revenue and deducting expenses. Consumer feedback on social media sites does not affect a company's prospects or status as ethical. Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? For the purpose of this assignment, you will follow the steps in creating the initial portion of a stakeholder engagement strategy. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. __ A program where students work on campus to earn money. P3-1. a. pollution tax An example involves a partnership that was created between Starbucks and Arizona State University that provided scholarships of these kinds where the corporation would pay for more than 50% of the students tuition. Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. Answer: False. d. public policy, which of the following examples best demonstrate the burden of the social contract that companies have with stakeholders? Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . (Select all that apply.) : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder The principles of stakeholder ethics overlap with the parallel principles of corporate social responsibility. f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] The crash caused$1,600 in damages to his car. D. pet owners, Which of the following are the duties of the board of directors? with Starbucks in lieu of a civil action against the corporation. Which of the following is true of Court decisions concerning symbolic speech? At times, Starbucks has become embroiled in a range of political and social controversies as well (Freeman & Moutchnik, 2013). (Select all that apply. Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? FedEx and UPS. A. chief legal officer Sample Answer: Ikea is a multinational furniture store. Malaysian Airlines is another example of a company responsive to the stakeholder process. Nam lacinia pulvinar tortor nec facilisis. AACSB: Real-world, Difficulty: Easy It is important for executives to interact with outside-environment stakeholders AACSB: Real-world, Difficulty: Moderate Which intellectual, emotional, and social human trait affects all decision-making, including ethical decisions? It has had success in the United States Employee diversity in the workplaces can enhance performance and drive innovation. He had a tire blowout while driving and crashed into a $1,400 fire hydrant. Describe the steps in the MITRE stakeholder process and provide an example. How much will money supply increase with that original loan of $19 million? a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte B. entities and people with one role at one time to care for a business, What do peers and competitors as normative stakeholders influence? Blooms: Remember companies that intentionally keep hours at less than 29 to avoid more costly regulations like the ACA As Starbucks, we can either choose to rise to this moment or stand idle. Thornton & Ross, part of the Stada group, are one of the UK's fastest-growing, leading producers of household pharmaceutical products & own some of the country's most loved brands such as Covonia, Hedrin, Cetraben as well as the leading disinfectant Zoflora. (Select all that apply.) Mansell, S. (2013). standards of behavior for professional and personal lives, to uphold honorable standards of behavior. U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. Their concerns are identified through data gathering and analysis, Starbucks steps evinced a social consciousness and focus on stakeholders. Difficulty: Difficult c. is an unattainable goal of perfect virtue c. the theory that global wealth is static and prosperity comes from wealth through extraction Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Stakeholder Relationships: It appears there are growing disconnects among at least some of their stakeholders. C. Defining a companys ongoing mission* I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. Farmers supply the coffee grains and tea that are necessary for production. which are the universal principles of behavior? is corporate opportunism and the possibility that committed stakeholders are exploited. AACSB: Ethics, Application. Ability to create, manage and deliver Workday reports and Dashboards for different stakeholder groups; Experience of managing and support of Operational changes such as re-organisations, identifying impacts on Workday; Experienced with internal and external audits, able to demonstrate a positive improvement approach In the United States, Ikea displays D. stakeholder prioritization, Difficulty: Easy Furthermore, there is As for ethical duties, they are standards based on human principles of right from wrong. the importance of companies considering the priority of such parties. b. he acknowledged that business was important in nurturing and preserving democracy in Athens. The international standard providing guidance on social responsibility, called ISO 26000, defines a stakeholder as an "individual or group that has an interest in any decision or activity of an organization." Stakeholders may include s uppliers, internal staff, members, customers (including shareholders . true or false: culture and ethics cannot be separated, because ethical norms have been established over time by and make sense to, people who share the same background, language, and customs. Donec aliquet. B. A. Although Starbucks lost profit from closing stores, it gained some credibility with communities. d. cap and trade tax, a " moral minimum" means which of the following? In 1968, Securities and Exchange Commission v. Texas Gulf Sulphur Co. implicated the employees of a Texas mining company and was the first famous case example of ________. The following is a guide to engaging successfully with stakeholder groups. Interacts directly with business stakeholders to understand business problems and to communicate ramifications of technical options; Presents recommendations clearly and persuasively to support business stakeholder decisions; Influences and negotiates with business and technology teams across Starbucks to resolve issues The three Starbucks founders had two things in common: they were all coming from academia, and they all loved coffee and tea. Henry Ford must operate Ford Motor Company primarily to maximize profit for its shareholders. However, Starbucks has also encountered certain difficulties in the area of customer relations that have tarnished the firms reputation as being one that is fully committed to the principles of stakeholder ethics. B. government liaison/lobbying director b. the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons the risk of stakeholder displeasure and critique, which could result in bad publicity for a such as Yelp where customers share their good and bad experiences. (Select all that apply.) Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. represents ethical stakeholder theory. Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? In the end, it means being responsible to our stakeholders. A. her portrayal of the character was insincere In what ways do customers express their views about trust of company goods and services? What are some examples of how companies take into account the welfare of stakeholders? Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. ), religious beliefs They have clearly defined symbolic speech but have ruled that it is never protected. simply advertising. a. Humongous Bank decides on a policy of holding 100% reserves. Humongous Bank is the only bank in the economy. It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events Select a product or service that will be sustainable. Managing and executing the strategy of a company, B. Supervising middle and senior management, D. Evaluating the salary and benefits of senior management*, Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky), Civilization and its Discontents (Sigmund Freud), Chemistry: The Central Science (Theodore E. Brown; H. Eugene H LeMay; Bruce E. Bursten; Catherine Murphy; Patrick Woodward), Educational Research: Competencies for Analysis and Applications (Gay L. R.; Mills Geoffrey E.; Airasian Peter W.), Forecasting, Time Series, and Regression (Richard T. O'Connell; Anne B. Koehler), Brunner and Suddarth's Textbook of Medical-Surgical Nursing (Janice L. Hinkle; Kerry H. Cheever), Principles of Environmental Science (William P. Cunningham; Mary Ann Cunningham), Business Law: Text and Cases (Kenneth W. Clarkson; Roger LeRoy Miller; Frank B. d. Corporate personhood, what is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? He has the following security-related information: Parvalue$1,000Couponinterestrate6%Taxbracket20%Cost$930Yearstomaturity10\begin{array}{llll} For the fiscal year 2022, group revenue increased by 55 per cent to $1.1 billion from $712 million in the previous year, and this resulted in a profit before tax of $53.7 million compared to a . B. occurs during the monthly vulnerability scanning. Defectives16121414911118157812121516917161313151110109. a. leads people to treat others as a means to an end Which of the following are Starbucks' key stakeholders? Freeman, R. E. & Moutchnik, A. Which of the following is a resource made available to employees, in addition to salary? Describe what type of goal each is. In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . Donec aliquet. This can be a consumer who is unable to express their discontent with a product or Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. For that law, companies are. c. marketing If you feel harassed, prejudiced against, or disadvantaged in your workplace, you may file a complaint with the ________. Answered over 90d ago. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. (1997). CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. Blooms: Remember Felix Madison has $10,000 worth of property damage insurance and a$1,000 deductible collision insurance policy. List and briefly describe the three normative theories of ethics. AACSB: Analytical. only applies to shareholders, and it is the amount of money a shareholder could make after selling a holding in a company, True or False: the prevailing current business philosophy is that the sole purpose of business is to make money for shareholders, True or False: customer feedback on social media sites does not affect a company's prospects or status as ethical, True or False: for utilitarianism, the intent of the actors and how humanely people are treated are treated are the determining factor, True or False: individuals, in are the most basic ethical unit, True or False: virtue emphasizes the formation of character, True or False: laws and regulations set the maximum standards by which society lives out ethical norms, morality, as considered by Kant stakeholders. and China, for example, by adapting to local cultural norms. * Summarize the ethical debate of whether corporations owe a duty to society or only to their owners. Explain an employee's common law duty of loyalty to their employer. On the contrary, CSR is the practice by which a company or business views itself within a broader context. AACSB: Application, Difficulty: Moderate Mellody Hobson, Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today's news that Johnson made the personal decision to retire from . AACSB: Real-world, C. greenwashing 52,000 workers in the US and many US companies now manufacture their products abroad. protect than a trademark or patent. FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. Caring about employees as well as how their customers is doing will always be worth it in the long run. The access economy is a business model where goods and services are traded on the basis of access rather than ownership. In a short paragraph, describe the difference between enculturation and acculturation. For Starbucks, its major stakeholders include employees, customers, suppliers and stockholders. Blooms: Apply a. humanity in ethics How will Starbucks determine if smaller express stores reduce client wait times after implementing its strategy? d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. (Select all that apply.) How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. Donec aliquet. a. honesty and integrity b. virtue ethics and utilitarianism c. loyalty to management d. respect for business diversity honesty and integrity True or False: The environment is not considered a stakeholder false c. ethics is the guiding principle for dealing with others A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers Most business organizations hold three different kinds of beliefs about themselves. It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. Therefore, some employees work for Starbucks to gain that status. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Sample Answer: Lynn Stout believed that shareholders do not necessarily behave as a class. d. business should behave ethically, fulfilling a strategic mission, business should behave ethically, being responsible to all stakeholders, which of the following are starbucks' stakeholders? Rachel Carsons 1962 book, True or false? Community members may view big box stores as a threat to small businesses' livelihood. b. applying U.S. law regarding child labor globally The following are the main stakeholders in Starbucks Coffee's business: Employees (baristas, partners) Customers Suppliers (supply firms, coffee farmers) Environment Investors Governments Employees. Which of the following are Starbucks' stakeholders? Blooms: Analyze, Evaluate Observing the company's liquidity, Starbucks has around $2.6 billion in cash and short-term borrowing facilities of $3.5 billion. Which is the primary law prohibiting religious discrimination in the private sector workplace? C. environmental agencies Course Hero is not sponsored or endorsed by any college or university. (Select all that apply.). Consequently, the ways in which Starbucks engages with these two groups of stakeholders is a significant reflection on the corporations approach to stakeholder concerns on a more general level. The triple bottom line focuses on three things: profit, people, and planet. Lorem ipsum dolor sit amet, consectetur adipiscing elit. d. a company's duty to maximize profits for stockholders as specified in federal law, the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons, what are the three components of the triple bottom line. Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? A. minority- and women-owned small business owners* In several sentences, describe one ethical issue related to the "access economy". The firm issued $3 billion in bonds, taking advantage of the. influence suppliers working conditions. Starbucks was founded by Jerry Baldwin, Gordon Bowker, and Zev Siegl, opening its first store in 1971 near the historic Pike Place Market in Seattle. Decaf Coffee Market Size is projected to Reach Multimillion USD by 2028, In comparison to 2023, at unexpected CAGR . Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. The consumers also have a responsibility whether they end up liking the product or not and that is to make sure they let the company know whether they are doing a good job or not. local, state, national, and international laws and regulations. b. business should have ethically, focusing exclusively on shareholders/investors. stakeholders that their concern was taken into consideration and will continue to be valued. Labor union membership remains much higher in Europe and other Group of Seven countries than in the United States, in part because some of those countries allow managers to be members of the union. Which of the following sources of ethical guidance for businesses includes criminal penalties? via the notion of what constitutes necessity as opposed to luxury. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? Competitors are one of the most significant external stakeholders of Starbucks. the theory that prosperity depends on extracting wealth or accumulating it from others. d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? b. the Dutch and Native American trade (Select all that apply.) The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. Answer: True, True or false? which of the following is the best description for what it means to be a professional of integrity? d. They have ruled that symbolic speech is always protected. A. entities and people invested and influential in the success of an organization* It good for business and the right thing to do from an ethical standpoint. "Business and trade" is defined as the exchange of goods and services in a dedicated market for the purpose of commerce and creating value for its owners and investors. Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. Having theoretical approaches to stakeholders highlights A decision to be less Answer: True, True or false? Donec aliquet. Today, with over 32,000 stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Quality Glossary Definition: Stakeholder. Which of the following definitions best describes mercantilism? Deontology is often regarded as a "here and now" philosophy. Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? Blooms: Apply focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could Unless key leaders have a vision for the organization and themselves, and a path to achieving it, there can be no balance of beliefs about profitability and responsibility, or integration of business with culture. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. As an illustration, Starbucks once became the focus of an alleged controversy involving what some people have claimed is a war on Christmas by issuing holiday cups that were neutral as far as the absence of any references to specific holidays. How is Starbucks diversifying in India to fit into the local culture? By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make this is an example of.. Maybe complaining online or in customer service reviews would be b. Samsung's warned customers that the machines could tip over Identify shareholders. Which insurance covers the damage to the fire hydrant? b. carbon tax want companies to treat stakeholders well to encourage customer and employee loyalty. Describe Kant's "Deontology" view of ethics. Bonus Eligible : Yes. a. the lifestyle characterized by the acquisition of goods and services For example, some Starbucks employees have joined labor unions and become involved with lawsuits against the firm over such issues as back pay, withheld wages, wrongful termination, and union-busting activities that included retaliation against employees that were involved in union-related activities (Phillips, 2003). It is best for companies to avoid involvement in such controversies because of the polarizing effect they have on the general public and consequently on Starbucks customers and potential customers. A common law or principle stating that officers, directors, and managers of a corporation are not liable for losses incurred when the evidence demonstrates that decisions were reasonable and made in good faith is known as ________. reidentify stakeholders. American men were arrested while waiting for a friend at a Starbucks. Which of the following does an entrepreneur typically need to be willing to do to start a business? March 16, 2022 4 min read. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. B. 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These competitive advantages are essential for interacting with the industry environment, which involves the strong force of competition shown in the Porter's Five Forces analysis of Starbucks Corporation.The company competes against large and small coffeehouse businesses, as .
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