About a week ago on my phone only, I started getting messages along the lines of you need to login to your email account when I went to read or send emails on my phone. This amount is subject to change until you make payment. That sounds like something has been stuck in a queue somewhere. The worrying thing is I don't know how many other emails I'm not receiving. 20h13. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. 3) Import all of your contacts from your old account to your new one. For additional information, see the Global Shipping Program. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). This has made me want to look a bit further and so I found the Community. Looks like no ones replied in a while. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". . Comic should be in the grade given in the listing title. At my age, I just don't have the energy to set up a new email address and tell everyone.'. Go through and update your details for each one with your new email address. - last edited on on 6h00. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. The account I am using is Gmail (the google mail). Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. I am experiencing it with emails from different addreses within a domain which belongs to another ISP. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. 14-07-2019 The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. Then power on the phone and iPad and tell me if it still has the problem. I have deleted the account and reinstalled, checked all the settings and named the account with the e mail address. BT Email: I can't send or receive email If you can't send or receive emails, here are some simple tips to help you sort the problem out. We have received reports that emails to btinternet.comemail addresses are being blocked. Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. 3 users liked/thanked this post: View cart for details. 15h31. Log in issues. I've got a "failed delivery message". This is NOT 'A solution'. Google Groups emails from BT & Earthlink addresses not getting 8h29. That helps us fund This Is Money, and keep it free to use. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. Various errors messages. Something went wrong. 13h52. BT Email: I can't send or receive email | BT Help - BT.com All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. In the last 24 hours I have been unable to send any mail from [email protected] account from any of my devices. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). Thanks for the examples that have been provided so far. provided; every potential issue may involve several factors not detailed in the conversations 26-08-2021 Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. BT need to deal with this at a high level, NOT an individual user's account. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. ask a new question. Thank you for your follow up. By coincidence(? It's reassuring not to be alone. https://community.bt.com/t5/Email/Problems-connecting-to-POP3-IMAP/td-p/1786726. It's good (???) 14h56, on The problem is also affected by the addressee. So hardly time for a timeout to have occurred. Dave Bradford would love to ditch Virgin Media and get a new broadband provider. None of the posts I have seen are the same as my problem however. But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. You should however check that your email clients are using the correct settings as per this link. In the case of delayed emails, that do eventually arrive, the headers can be useful in determining where the delay occurred. Outlook emails not being received by btinternet.com addresses Unfortunately, it did not work. We do not allow any commercial relationship to affect our editorial independence. 23-04-2021 16:52 EST 04 Mar 2023 Townman, Gandalf, anneoconnor. Many have had the same address since they first went online many years ago. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. The other two people that are having the same problem are using Samsungs, but haven't said which model. 26-08-2021 Though any rejection on our side should be returned back to the sender as a bounce. BT internet email problem Hi. Looking through previous posts I see this has been a regular problem. I expect that they are simply burying their heads in the sand and do not look at all. omissions and conduct of any third parties in connection with or related to your use of the site. I cannot find an obvious way of asking bt about this! Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. I also feel slightly better I am not alone. Delays in Emails being delivered can arise from a multitude of reasons. Help with setting up your email > Other tips: Check that email addresses are typed correctly Check spam folders - genuine emails sometimes end up in there by mistake http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. 09-07-2019 Feel free to attach these to the ticket on your account regarding this matter Here, as I've escalated this to my team now to monitor and get back to you once we can look in to this further for you. Can you please hold the power button on the phone and iPad until you see a menu and choose power off. 17h25. We shall never know, but fingers are firmly crossed that the service will return to normal. I can take the same message and copy it into gmail and send from there and it gets through with no problem. Does anyone have any other suggestions please?? The article below can help if you do not have any other user account to test with. 23-04-2021 We understand that you are experiencing issues sending emails. If not, how do we get a moderator involved? He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. Apple may provide or recommend responses as a possible solution based on the information iPad is working ok. on Thanks for the suggestion. In my view, the Postmaster group are doing it the wrong way round. Have you had the chance to try the steps in the article below? - last edited on 23-04-2021 For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. Uninstall and Reinstall Mail app A. Uninstall - Windows Key+X > Click Windows Powershell (Admin) > Copy the below and paste into Powershell and Enter Today all of our emails addresses would receive, but not send. Thanks for the super fast analysis and reply. I am using the Outlook app on a Samsung phone. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. With a significant delay between the timestamp on the two BT ones and the timestamp on the two Plusnet ones. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. Go back to . The "Port" was set to 587 (correct) and "Use TLS/SSL" was checked (correct) but "Authentication" was set to "None". I am not quite sure how/why but it may help if I describe the actions that I took to get it working again. Not receiving @btinternet email. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. RobbieMac. I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. Here are some answers to help you. Also one of the two that I received recently was sent in December. If I go into iCloud web page, then I can send and receive as normal.
Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. 14-07-2019 by Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. Solved: Unable to send email from Outlook app - BT Community This will work as long as your old email account is still active. on 16h34. By posting your comment you agree to the house rules, The comments below have not been moderated, By
A few months ago I realised I wasn't receiving emails from a friend with a btinternet.com email address. We receive the following message when we try to send from our Mac. Yesterday, I managed to contact BT via webchat. Last week I phones an advisor with a somewhat similar response. All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. Any ideas? Has anyone else encountered this and found a solution ? Hi@stevebrass thanks for your reply, ports and email addresses are all ok and in line with your suggestion, the one thing that I can't find when entering those details is the SSL Encryption - the option just doesn't seem to be there with the MS Office Outlook app / in combination with my Samsung S10. I later found I wasn't receiving emails from another friend with a btinternet address so it looked like this might be the common connection. on ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. I have the exact same problem. Oops. 25-08-2021 I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. While members are not getting emails, they do appear as posts on the Google Groups page. Switching email address if you have never done so before can feel like a daunting task. It is very annoying, I hope you guys reach me out soon. 14h00, on ), on It's not just that there has been a delay. I've rebooted twice and reinstalled Office 365 without success. Can send emails fine from any other account. , updated Any ideas? on BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. 15h04. I consistently receive this warning: whenever I try. This started suddenly about 5 or 6 weeks ago. Contact Us - Customer Support | DISH I spoke too soon. 20h31, on If I changed my email address I would be bound to lose something important. To start viewing messages, select the forum that you want to visit from the selection below. 13h18. When I pointed out that the same issue happened at the same time on multiple devices, running multiple email applications, the agent agreed to escalate my issue, and I have been promised a reply within a further 24 hours. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. only. There can be other issues with the sending system which can cause the receiving system to defer acceptance of emails due to perceived security issues - a year or two ago, Google applied significant delays to accepting emails sent from *.plus.com to their free@gmail users. Created on July 15, 2016 Outlook.com not sending emails to btinternet email addresses I have never had this problem before but I have two friends who have btinternet email addresses. Last Thursday, I stopped receiving email from my @btinternet.com account. It seems that my account SMTP setup was changed (without my input). 09-07-2019 https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By
A warm welcome to the forums. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . I consistently receive this warning:whenever I try. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. Solved: btinternet email server refusing to send outgoing - BT I've got a "failed delivery message". There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. Please check your email settings. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything.
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